Service terms

The service

RevKeep provides software for authorized merchants to monitor failed Stripe invoices, deliver billing reminders, and help customers update payment methods. Successful recovery is not guaranteed. Banks, Stripe, customer action, and the merchant’s subscription settings affect the outcome.

Your account and authorization

You must have authority to connect the Stripe account and process the associated customer billing information. You are responsible for your customer relationship, billing accuracy, necessary notices, and lawful use of the service. Keep your sign-in details secure and disconnect access if it is no longer required.

Subscription billing

RevKeep costs $49 USD per month, billed in advance through Stripe. Access begins after payment confirmation and requires an active paid subscription. Cancel future renewals through Manage billing. Cancellation follows the effective date shown in Stripe. Refund and dispute handling may suspend application access; contact the service operator to resolve billing questions. These terms do not limit rights that cannot be excluded under applicable law.

Payment recovery

Customers explicitly authorize a replacement card and invoice retry in the recovery portal. RevKeep does not hold customer funds. Recovered-revenue reporting represents gross amounts paid on tracked failed invoices, including payments completed by other Stripe recovery methods; it does not represent guaranteed incremental revenue or refund-adjusted net revenue.

Availability and support

Availability depends on hosting and third-party services. Merchants should retain access to Stripe for direct billing administration. Support contact details appear on the billing receipt and in the privacy notice.

Ending access

You can cancel billing through Stripe and revoke the connection from your Stripe account. Revoking the connection stops recovery processing and does not by itself cancel the RevKeep subscription.