Information we process
We process account details, connected-provider identifiers, invoice and subscription references, amounts and status, customer contact details used for recovery, recovery activity, and service/security logs.
Payment data
Sensitive payment credentials are handled by the connected payment provider. GetRev does not intentionally store full card numbers or card security codes.
How information is used
We use this information to operate recovery workflows, authenticate accounts, deliver service messages, display recovery activity, provide support, prevent abuse, and maintain security.
Service providers
GetRev uses infrastructure and service providers for hosting, authentication, data storage, email delivery and payment connectivity. Those providers process information under their own terms and applicable agreements.
Your rights and requests
Depending on where you live, applicable privacy law may give you rights to access, correct, delete, restrict or object to certain processing. Contact [email protected]. These rights are not limited by this notice.
Security
GetRev uses safeguards including HTTPS encryption in transit, access controls and least-privilege service credentials designed to protect personal information. No online service can guarantee absolute security.
Retention and deletion
We retain account, recovery, security and billing records only as long as reasonably needed to provide the service, maintain security, resolve disputes and meet legal or tax obligations. When a valid deletion request is completed, personal information under GetRev’s control is deleted or de-identified unless continued retention is legally required or necessary for security, fraud prevention or dispute records.